Botswana Unified Revenue Service (BURS)

Overview

The Botswana Unified Revenue Service (BURS) was established by an Act of Parliament in 2004, the Botswana Unified Revenue Service Act of 2003, and came into operation in August 2004. BURS is responsible for the assessment and collection of taxes on behalf of the Government of Botswana. Specifically, the Revenue Service is mandated to assess and collect the Income Tax, the Value Added Tax (VAT), the Capital Transfer Tax, and the Transfer Duty. Further, it administers statutory controls at various border posts and other ports of entry. Furthermore, BURS collects Customs and Excise duties on behalf of the Southern African Customs Union (SACU). Other responsibilities include accounting for the revenue collected on behalf of other Government Agencies. In 2021, the company had 1611 employees. BURS has a head office based in Gaborone, five regional offices in Francistown, Gaborone, Lobatse, Maun and Selebi-Phikwe, and four satellite offices in Jwaneng, Mahalapye, Palapye and Serowe.

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Quick Facts

Company Name Botswana Unified Revenue Service (BURS)
Industry Government
HQ Address Gaborone, Botswana, South Africa
Revenue P38.408 billion [2021]
Employee Size 1611
Company Type Public
Fiscal Year-End March 31st
Website www.burs.org.bw
Locations 5 regional offices and 4 satellite offices
Competitors Ministry of Finance Planning and Economic Development (MFPED), MSIM, and CTB Financial Services
Recognition & Awards In 2023, BURS received the award for “The Best Use of Technology to Revolutionize Customer Experience (CX), In 2022 and BURS won the third prize at the 2022 Consumer Fair held in Gaborone in August.

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