Overview

oncentrix Services Korea Limited is a subsidiary of Concentrix Corporation headquartered in Seoul, South Korea. Concentrix Corporation is a leading global provider of technology-infused Customer Experience (“CX”) solutions that help iconic and disruptive brands drive deep understanding, full lifecycle engagement, and differentiated experiences for their end customers around the world. The company provides end-to-end capabilities, including CX process optimization, technology innovation, front- and back-office automation, analytics, and business transformation services to clients in five primary industry verticals. The company’s portfolio of solutions supports Fortune Global 500 as well as high-growth companies across the globe in their efforts to deliver an optimized, consistent brand experience across all channels of communication, such as voice, chat, email, social media, asynchronous messaging, and custom applications. The company’s CX solutions encompass its core service offering of Customer Lifecycle Management and three complementary areas: CX/UX Strategy and Design; Digital Transformation; and VOC and Analytics. The company’s strategic verticals include technology and consumer electronics, communications and media, retail, travel and e-commerce, banking, financial services, insurance, healthcare, and others.