Overview

Japanese Consumers' Co-operative Union was incorporated in 1951 and is headquartered in Tokyo, Japan. It is a federation of consumer cooperatives nationwide based on the Consumer Cooperatives Act (commonly known as the Consumers' Cooperatives Act). The company has a diverse range of offerings, including retail, insurance, welfare, and healthcare businesses. Its retail business consists of both mail-order and online options. The mail-order and online retail options offer a variety of products such as clothing, household goods, bedding, interior furnishings, and furniture that are delivered directly to members' homes. In addition, JCCU also offers seasonal gift items that can be ordered and delivered directly to designated recipients. Orders can be placed through order sheets for home delivery or via the online platform. In 2022, the company had 1,447 and generated ¥435.6 billion in revenue. In 2022, JCCU actively promoted digital transformation and launched the DX-CO-OP Project. In cooperation with co-ops nationwide. JCCU is also conducting experiments and verification of effectiveness, on the theme of optimizing delivery courses for home delivery and menu suggestions by AI, as well as the rollout of proven measures.