Overview

Founded in 2020, Peppercorn is a privately owned, fully digital automated customer self-service and underwriting insurance startup based in the UK. The company provides insurance using conversational AI to overhaul the insurance experience for consumers. It aims to cut motor insurance premiums and lift service levels by using artificially intelligent (AI) machines as digital agents to sell and change insurance policies and even handle claims as well. The company operates in different business segments including insurance, AI, insurtech, financial services, technology, conversational AI, start-up, car insurance, data, and underwriting. The company’s significant portion of the engineering and software development team is located in Northern England. Additionally, the company has a dedicated focus on Underwriting and Finance located in South Wales. The company uses technology to create smarter customer service experiences that give more control to customers, starting with car insurance. Its AI conversationally-based platform lets customers skip the endless forms and queues and customers can buy and manage an insurance policy on their terms, by having a conversation. In April 2022, Peppercorn secured £1.8M in seed funding from EHE Capital.