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PT Infomedia Nusantara is a subsidiary of PT Telkom Indonesia which focuses its business on providing Business Process Outsourcing (BPO) solutions through 2 business portfolios, namely: Customer Relationship Management (CRM) and Shared Service Operation (SSO). The company was founded in 1984 and is headquartered in Jakarta, Indonesia. To date, Infomedia has managed the business processes of more than 600 companies from various industry segments. In its business journey, Infomedia controls 53% of the contact center market share, which continues to be developed by adopting leading digital technology to ensure the best experience for customers.
| Company Name | PT Infomedia Nusantara (Infomedia) |
|---|---|
| Industry | Outsourcing and Offshoring Consulting |
| HQ Address | Jakarta, Indonesia |
| Revenue | Rupiah 3,674,304 million [2022] |
| Employee Size | 319 |
| Company Type | Public |
| Fiscal Year-End | December 31st |
| Website | www.infomedia.co.id |
| Subsidiaries | As of December 31, 2022, Infomedia has one directly owned subsidiary, which is actively operating with an ownership interest of more than 50%, namely PT Infomedia Solusi Humanika (ISH) |
| Locations | Indonesia |
| Competitors | Aging, Disability, and Home Care, Department of Human Services NSW |
| Recognition & Awards | International Business Awards Recognizes 3 Infomedia Innovations 2022; Gold and Silver medals with a total of 3 medals (2 Gold and 1 Silver) at the Asia Pacific Stevie Awards 2022, and More. |
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