Overview

Sunvend Co., Ltd. is a company that handles the repair and maintenance of Suntory Group's vending machines, beverage dispensers, and draft servers, as well as call center operations. The company was established in July 2003 and Headquartered in Higashisuna, Koto-ku, Tokyo, Japan. The company's mission is to develop state-of-the-art equipment and operate it efficiently so that customers can enjoy delicious and safe Suntory beverages. There are hundreds of thousands of Suntory beverage vending machines deployed nationwide, and Sunvend is responsible for the maintenance, equipment installation, withdrawal, maintenance, and operation of the equipment necessary for re-introduction, and reuse of parts. The company has over 174 employees and an annual turnover of 16.5 billion yen. Suntory Beverage & Food Limited holds a 100% share of the company. Sunvend has ISMS certifications including the Information Management Department (some operations), Tokyo Customer Center, and Okinawa Customer Center obtained ISMS certification. In April 2021, Suntory Beverage Solutions Ltd.'s Business Infrastructure Innovation Headquarters was transferred to Sunvend with the aim of streamlining and optimizing equipment development and equipment operations for the vending machine business.