BFSI's Innovative Solutions to Conventional Systems Likely to be Market's Turning Point

Published: May 2023

The global document outsourcing services market is anticipated to grow at a CAGR of 6.3% during the forecast period. The BFSI industry has been at the forefront of digitizing records to retrieve papers quickly when required. The vast number of documents generated in the BFSI sector require efficient archiving for increasing scalability and flexibility. The demand for storage capacity is expected to grow exponentially over the forecast period, owing to the level of expansion in banking and financial services.

The market has been provided with a boost by document outsourcing service providers' ongoing attempts to help their customers modernize policy management. For example, features such as dynamic localization of index fields or automated categorization through optical character recognition (OCR), which serve to mitigate the effect of document displacement during the scanning process, are intended to smooth out the wrinkles in the document process.

Browse the full report description of “Document Outsourcing Services Market Size, Share & Trends Analysis Report by Service Type (Document Imaging and Scanning Services, Archive and Records Management Services, Content Management Services, and Document Processing Services), by Enterprise Size (Large Enterprises, and Small and Medium Enterprises), by end-user (BFSI, IT and Telecom, Media and Entertainment, Retail and E-Commerce, Healthcare, Government, and Others) Forecast Period (2023-2030)” at https://www.omrglobal.com/industry-reports/document-outsourcing-services-market

With the rising demand for document outsourcing services, market players adopted various strategies including mergers and acquisitions, partnerships, funding, collaborations, and new product launches to stay competitive in the market. For instance, in January 2022, Exela Technologies, Inc. a global business process automation leader expanded a contract with a Global Bank. Exela has augmented the service offering to the bank which currently includes payment clearing, case management, payment fraud detection, and mortgage payments. The expansion includes foreign payment processing, which is subject to complex international rules and regulations.

Market Coverage

The market number available for – 2022-2030

Base year- 2022

Forecast period- 2023-2030

Segment Covered- 

o By Service Type

o By Enterprise Size

o By End-User

Regions Covered-

o North America

o Europe

o Asia-Pacific

o Rest of the World

Competitive Landscape- including Accenture plc, Apogee Corp. Ltd., Integreon, Inc., Lexmark International Inc., and others.

Key questions addressed by the report

What is the market growth rate?

Which segment and region dominate the market in the base year?

Which segment and region will project the fastest growth in the market?

Who is the leader in the market?

How players are addressing challenges to sustain growth?

Where is the investment opportunity?

Global Document outsourcing services Market Report Segment

By Service Type

  • Document Imaging and Scanning Services
  • Archive and Records Management Services
  • Content Management Services
  • Document Processing Services

By Enterprise Size

  • Large Enterprises
  • Small and Medium Enterprises

By End-User

  • BFSI
  • IT and Telecom
  • Media and Entertainment
  • Retail and E-commerce
  • Healthcare
  • Government
  • Others

Global Document outsourcing services Market Report Segment by Region

North America

United States

Canada

Europe

UK

Germany

Italy

Spain

France

Rest of Europe 

Asia-Pacific

China

India

Japan

South Korea

Rest of Asia-Pacific 

Rest of the World

Latin America 

Middle East & Africa


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