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Banks Fast-Track Automation to Boost Efficiency and Stay Competitive

Published: Apr 2025

Global robotic process automation in BFSI market was $1.0 billion in 2024 and is projected to grow at a CAGR of 41.1% during the forecast period (2025-2035). The BFSI across the globe are investing in RPA technology and solutions for operational efficiency and agility. The investment in RPA solutions to streamline workflows, reduce manual errors, and enhance customer service in real time is further expected to grow the market significantly. For instance, in July 2024, NCBA Bank announced an investment in robotics process automation to enhance business productivity and reduce errors. The bank's investment is to improve efficiency internally. In addition, 

Browse the full report description of “Robotic Process Automation in BFSI Market Size, Share & Trends Analysis Report by Type (Software, and Services), by Organization (Small and Mid-Size Enterprises (SMEs), and Large Enterprises), by Component (Consulting, Platform and Training), and by Application (Banking, and, Financial Services and Insurance) Forecast Period (2025-2035)” at https://www.omrglobal.com/industry-reports/robotic-process-automation-in-bfsi-market

  • In 2024, Grasshopper Bank shared its automation journey and revealed how the bank streamlined operations, enhancing efficiency and improving customer service by implementing RPA. The director of the bank highlighted the benefits and transformation of the business process of implementing RPA at the Bank Automation Summit U.S. 2024. 
  • In 2023, Future Generali India Life announced the implementation of RPA to automate business operations. The bank automated 33 time-consuming manual business processes to speed up the process of reconciliation by eliminating duplication. 
  • In 2023, Bajaj Allianz implemented automation via RPA to reduce repetitive tasks and improve the accuracy and efficiency of business processes. 

Key Players and Innovations

The key players in the robotic process automation in the BFSI market are Appian Corp., Automation Anywhere, Inc., AutomationEdge Pvt. Ltd., IBM Corp., Blue Prism Ltd., and SAP SE, among others. Such companies are leading innovation in the BFSI RPA market by continuously enhancing automation capabilities and exploring new use cases to drive efficiency and digital transformation. 

Market Coverage

• The market number available for – 2024-2035

• Base year- 2024

• Forecast period- 2025-2035

• Segment Covered- 

o By Type 

o By Organization  

o By Component

o By Application 

• Regions Covered-

o North America

o Europe

o Asia-Pacific

o Rest of the World

• Competitive Landscape - Appian Corp., Automation Anywhere, Inc., AutomationEdge Pvt. Ltd., IBM Corp., and SAP SE. 

Key questions addressed by the report.

  • What is the market growth rate?
  • Which segment and region dominate the market in the base year?
  • Which segment and region will project the fastest growth in the market?
  • Who is the leader in the market?
  • How are players addressing challenges to sustain growth?
  • Where is the investment opportunity?

Global Robotic Process Automation in BFSI Market Report Segment

By Type

  • Software
  • Services

By Organization 

  • Small and Mid-Size Enterprises (SMEs)
  • Large Enterprises

By Component 

  • Consulting
  • Platform
  • Training

By Application 

  • Banking, and, Financial Services
  • Insurance  

Global Robotic Process Automation in BFSI Market Report Segment by Region

North America

• United States

• Canada 

Europe

• UK

• Germany

• Italy

• Spain

• France

• Russia

• Rest of Europe 

Asia-Pacific

• China

• India

• Japan

• South Korea

• Australia and New Zealand

• ASEAN Economies

• Rest of Asia-Pacific 

Rest of the World

• Latin America 

• Middle East & Africa


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