The global Enterprise Content Management (ECM) market is anticipated to grow at a CAGR of 10.0% during the forecast period. The major factor for growth of the market is the increasing need to meet the regulatory standards and audit management. The need to enhance security and streamline the business processes will fuel the growth of the market during the forecast period.

The ECM has various applications in the organization such as it provides information which is critical to business, helps to increase workflow efficiency, storage, security, compliance, and helps in simplifying the flow in areas such as human resources, contract collaboration, and many others. Today many businesses are modifying their IT systems to comply with the audit systems. The enterprise content management plays an important role here by having built-in trials in the system which provides access to history and transactions done in that organization, which helps companies to be prepared for the real audit. 

The integration of AI will further enhance the functioning of ECM by having advancements such as reading information from the document, analyze content, classify and categorize, and many other functions. Around 80% of enterprise data which is unstructured, with the help of the AI can help in structuring the data such as emails, written documents, comments, and many other thereby bringing efficiency in the work. All these factors combined will fuel the growth of the market during the forecast period. Some of the key global players in the ECM market include Microsoft, Oracle, SAP, IBM Corporation, Adobe, and many more.

Market Coverage

• The market number available for – 2020-2027
• Base year- 2020
• Forecast period- 2021-2027
• Segment Covered- 

o By  Business Function

o By Component

o By Vertical 

o Competitive Landscape – Microsoft, Oracle, SAP, IBM Corporation, Adobe, and many more.

Key questions addressed by the report

• What is the market growth rate?
• Which segment and region dominates the market in base year?
• Which segment and region will project fastest growth in the market?
• How COVID-19 impacted the market?

o Recovery Timeline

o Deviation from pre-COVID forecast

o Most affected region and segment

• Who is the leader in the market?
• How players are addressing challenges to sustain growth?
• Where is the investment opportunity?

Global Enterprise Content Management (ECM) Market 

o By Business Functions

• Human Resources
• Sales and Marketing
• Accounting and Legal 

o By Components 

• Solutions 
• Document Management 
• Record Management

o By Vertical 

• BFSI
• Retail and Consumer Goods
• IT and Healthcare 
• Manufacturing 
• Telecommunication

o Regions Covered