The global next-generation OSS amp BSS market is expected to grow at a significant CAGR of 3.15% during the forecast period (2021-2027). The major factors contributing to the growth of the global next-generation OSS amp BSS market include growing demand for rising profit margin and customer satisfaction. Integration with new IP-based frameworks, the necessity to deal with customer support and retention, and the expanding market are all reasons why these services are becoming more popular among service providers. The Next Generation Network (NGN) gives telecom service providers options to improve client loyalty and satisfaction. The growing need for more modern technology for supporting services such as cloud and M2M is expected to drive the growth of the market during the forecast period. The growing number of mobile customers is putting extra strain on existing systems, necessitating a more diverse, scalable, and flexible network.

By selecting various ecosystems in all dimensions, 5G will open up new economic options. The commercial value of 5G is maximized by a well-structured OSS/BSS. Telecom service providers employ  Operations Support Systems (OSS) and Business Support Systems (BSS) to operate their customer-facing business operations. Billing and Customer Relationship Management (CRM)  are the parts of the BSS system, whereas service activation, fault management, and provisioning are parts of the Operations Support System. Compatibility with multiple billing models and single database administration are important priorities for modern BSS systems.

The key players contributing to the growth of the global next-generation OSS amp BSS market by adopting various strategies such as product launches & developments, mergers and acquisition, partnerships, and agreements, include Accenture Plc, Capgemini SE, Amdocs, System International, Hewlett Packard Enterprise (HPE), among others.

Market Coverage

• The market number available for – 2020-2027
• Base year- 2020
• Forecast period- 2021-2027
• Segment Covered- 

o By Type

o By Applications

• Competitive Landscape- Accenture Plc, Capgemini SE, Amdocs, System International, Hewlett Packard Enterprise (HPE), among others.
  

Key questions addressed by the report

• What is the market growth rate?
• Which segment and region dominates the market in base year?
• Which segment and region will project fastest growth in the market?
• How COVID-19 impacted the market?

o Recovery Timeline

o Deviation from pre-COVID forecast

o Most affected region and segment

• Who is the leader in the market?
• How players are addressing challenges to sustain growth?
• Where is the investment opportunity?

Global Next-Generation OSS amp BSS Market- Segmentation

By Type

• Hardware

• Software

• Service

By Applications

• Revenue Management

• Service Fulfilment

• Service Assurance

• Customer Management

• Network Management Systems

Global Next-Generation OSS amp BSS Market- Segmentation by region