The global OSS & BSS market is expected to grow at a significant CAGR during the forecast period (2021-2027). The OSS & BSS solution delivers data such as network performance and availability that allows operators to proactively manage networks and systems to create a favorable user experience. Network planners, operators, architects, support, service designers, and engineering teams of service providers have typically used OSS and BSS technologies. Customer activations (fulfilment), fault & performance management (assurance), inventory/asset/configuration management, and network security are all features of OSS & BSS systems. The data supplied by OSS is a vital input for overall capital expenditure (CAPEX) and operating expense (OPEX) budgeting, and it is frequently required in the construction of infrastructure budgets.

Increased demand for cloud OSS/BSS due to combined benefits such as flexibility, cost-effectiveness, and technology to support business optimization; prioritized investments by cloud service providers (CSPs) in network upgrades over OSS/BSS transformations; and exponential growth in data consumption due to the COVID-19 pandemic are driving the global OSS & BSS market. Furthermore, the increased need for lower operational costs and improved client experiences, as well as the deployment of novel solutions by leading companies to gain a competitive advantage, are driving the market growth. However, challenges in integrating future OSS/BSS systems with existing ones may restrict the market growth. Increased complexities in the communication network ecosystem as a result of 5G and Internet of Things (IoT) technologies are further expected to present the attractive potential for market growth. Furthermore, the surge in the use of next-generation OSS and BSS to improve traditional OSS and BSS systems will further leverage the market growth during the forecast period. 

Market Coverage

• The market number available for – 2020-2027
• Base year- 2020
• Forecast period- 2021-2027
• Segment Covered- 

o By Component 

o By Industry Vertical

• Competitive Landscape: Accenture plc, Cisco Systems, Inc., Infosys Ltd., and Oracle Corp., among others.

Key questions addressed by the report

• What is the market growth rate?
• Which segment and region dominates the market in base year?
• Which segment and region will project fastest growth in the market?
• How COVID-19 impacted the market?

o Recovery Timeline

o Deviation from pre-COVID forecast

o Most affected region and segment

• Who is the leader in the market?
• How players are addressing challenges to sustain growth?
• Where is the investment opportunity?

Global OSS & BSS Market Report Segmentation

By Component 

• Solutions

• Services 

By Industry Vertical 

• BFSI

• IT and Telecom

• Media and Entertainment

• Retail and E-Commerce

• Others 

Global OSS & BSS Market by Region