Queue Management System Market

Global Queue Management System Market Size, Share & Trends Analysis Report by Type (Linear Queuing and Virtual Queuing), by End-user (Financial Institutions, Healthcare, Hospitality, Retail, Telecom, Others), and by Deployment (On-Premise and Cloud) Forecast Period (2021-2027)

Published: May 2021 | Report Code: OMR2023526 | Category : Software & Solutions | Delivery Format: /

Global queue management system market is growing at a CAGR of 4.2% during the forecast period. A queue management system is an integrated framework that includes various modules designed to accommodate and execute customer demands effectively. The platform intelligently guides the user to a suitable sequence in order to eliminate any mess and increase productivity. It is also known as a token management system or ticketing system. The global queue management system market includes several application segments such as healthcare, hospitality, telecom, and many more.

The application of queue management systems accounts for high revenues in healthcare and logistics. More to that, the healthcare sector is also witnessing large-scale innovation and incorporation of AI-based technologies. This is also driving demand in the global marketplace. The global queue management system market has witnessed a diversification of technology used in the past few years. Over the past few decades, the market has witnessed the introduction of disruptive innovations such artificial intelligence along with hardware integration used in commercial services. One such entity developed via disruptive technology is smart solutions used in collaboration with humans to perform several tasks. In recent times, the market is witnessing several innovations.

Further, social distancing in compliance of COVID-19 regulations, will become crucial, especially in 2020 & 2021. This would also stem from a rise in patient footfall along with greater emphasis over hygiene. Health and hygiene are important aspects to maintain social dynamics. Developed nations have implemented a policy driven architecture to maintain a healthy lifestyle in their societies. For instance, the WHO recommendation for preventing maternal infections is being adopted by numerous developed nations. All this is benefiting the global queue management system market.

Segmental Outlook  

The global queue management system market is segmented based on type, end-user, and deployment. Based on type, the queue management system market is fragmented into linear queuing and virtual queuing. On the basis of end-user, the market is classified into financial institutions, healthcare, hospitality, retail, telecom, others. Based on deployment, the market is categorized into on-premise and cloud.

Smart Infrastructure Development

Infrastructure development has rapidly evolved in recent years, with global policy makers focusing on the development of sustainable infrastructure. Concepts such as smart infrastructure enabled with several technological advancements are likely to guide future market growth. The coronavirus pandemic has dramatically altered how people interact and live. The rising penetration of smart devices has pushed societies across the globe to become more organized. Thus, new constructions are focusing more on people management.

Regional Outlook 

The global queue management system market is further segmented on the basis of geography including North America, Europe, Asia-Pacific, and the Rest of the World. In 2020, North America was the largest region for the global queue management market, accounting for a market share of nearly 30%. The penetration of several software products remains at an all-time high in the US and Canada. North America is likely to gain additional share due to the impact of COVID-19. Following North America was Europe, led by the UK, Germany, and France. The demand for queueing solutions in the European market is growing, but the market could lose market share due to proportionate market growth across the globe. Asia-Pacific was led by China, Japan, Australia, South Korea, and India, where queueing solutions are witnessing a high surge in demand.

Global Queue Management System Market Growth, by Region 2021-2027

Global Queue Management System Market Growth, by Region

Market Players Outlook

Currently, the global queue management system market is highly fragmented with many local players in the market. The rapidly changing environment could adversely affect vendors as customers expect continual innovations and extra emphasis on advanced products. Vendors can alter and refine their unique value propositions to achieve a strong market presence. The global queue management system market is fragmented due to the presence of local as well as international players. The market is characterized by diversified international and regional vendors, and as international players increase their footprint in the market, regional vendors would find it increasingly difficult to compete with them. Competition will be based solely in terms of features such as quality, quantity, innovation, and price and is expected to intensify further with product/service extensions, innovations, and M&As. Some of the major players in the global queue management system market include Advantech, ATT Systems Group, Databyte, Lavi Industries, Onlinet Group, Qmagik, Qmatic, QUDINI, Seehash, and Tensator, among more.

The Report Covers

  • Market value data analysis of 2020 and forecast to 2027.
  • Annualized market revenues ($ million) for each market segment.
  • Country-wise analysis of major geographical regions.
  • Key companies operating in global queue management system market. Based on the availability of data, information related to the products, and relevant news is also available in the report.
  • Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.
  • Analysis of market-entry and market expansion strategies.
  • Competitive strategies by identifying ‘who-stands-where’ in the market.

1. Report Summary

1.1. Research Methods and Tools

1.2. Market Breakdown

1.2.1. By Segments

1.2.2. By Geography

2. Market Overview and Insights

2.1. Scope of the Report

2.2. Analyst Insight & Current Market Trends

2.2.1. Key Findings

2.2.2. Recommendations

2.2.3. Conclusion

3. Competitive Landscape

3.1. Key Strategy Analysis

3.2. Key Company Analysis

3.2.1. Advantech Co., Ltd.

3.2.1.1. Overview

3.2.1.2. Financial Analysis

3.2.1.3. SWOT Analysis

3.2.1.4. Recent Developments

3.2.2. ATT Systems Group

3.2.2.1. Overview

3.2.2.2. Financial Analysis

3.2.2.3. SWOT Analysis

3.2.2.4. Recent Developments

3.2.3. Aurionpro Solutions Limited

3.2.3.1. Overview

3.2.3.2. Financial Analysis

3.2.3.3. SWOT Analysis

3.2.3.4. Recent Developments

3.2.4. Databyte

3.2.4.1. Overview

3.2.4.2. Financial Analysis

3.2.4.3. SWOT Analysis

3.2.4.4. Recent Developments

3.2.5. QLess, Inc.

3.2.5.1. Overview

3.2.5.2. Financial Analysis

3.2.5.3. SWOT Analysis

3.2.5.4. Recent Developments

4. Market Determinants 

4.1 Motivators

4.2 Restraints

4.1. Opportunities 

5. Market Segmentation

5.1. Global Queue Management System Market by Type

5.1.1. Linear Queuing

5.1.2. Virtual Queuing

5.2. Global Queue Management System Market by End-user

5.2.1. Financial Institutions

5.2.2. Healthcare

5.2.3. Hospitality

5.2.4. Retail

5.2.5. Telecom

5.2.6. Others

5.3. Global Queue Management System Market by Deployment

5.3.1. On-premise

5.3.2. Cloud

6. Regional Analysis

6.1. North America

6.1.1. US

6.1.2. Canada

6.2. Europe

6.2.1. UK

6.2.2. Germany

6.2.3. Italy

6.2.4. Spain

6.2.5. France

6.2.6. Rest of Europe

6.3. Asia-Pacific

6.3.1. China

6.3.2. India

6.3.3. Japan

6.3.4. Rest of Asia-Pacific

6.4. Rest of the World

7. Company Profiles

7.1. Advantech Co., Ltd.

7.2. AKIS Technologies

7.3. ATT Systems Group

7.4. Aurionpro Solutions Limited

7.5. Databyte

7.6. InfraRed Integrated Systems Ltd

7.7. Lavi Industries

7.8. MULTIMEX Ltd.

7.9. Onlinet Group

7.10. POS Market

7.11. Q-nomy Inc.

7.12. QLess, Inc.

7.13. Qmagik

7.14. Qmatic

7.15. Qminder Ltd

7.16. QUDINI

7.17. SEDCO Holding

7.18. Seehash

7.19. Skiplino

7.20. Tensator

7.21. Timeacle GmbH & Co. KG

7.22. V-count

7.23. VirtuaQ

7.24. Wavetec

7.25. XIPHIAS Software Technologies Pvt. Ltd.

7.26. Xtreme Media Pvt. Ltd.


1. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY TYPE, 2020-2027 ($ MILLION)

2. GLOBAL LINEAR QUEUING MARKET RESEARCH AND ANALYSIS BY REGION, 2020-2027 ($ MILLION)

3. GLOBAL VIRTUAL QUEUING MARKET RESEARCH AND ANALYSIS BY REGION, 2020-2027 ($ MILLION)

4. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY END-USER, 2020-2027 ($ MILLION)

5. GLOBAL FINANCIAL INSTITUTIONS MARKET RESEARCH AND ANALYSIS BY REGION, 2020-2027 ($ MILLION)

6. GLOBAL HEALTHCARE MARKET RESEARCH AND ANALYSIS BY REGION, 2020-2027 ($ MILLION)

7. GLOBAL HOSPITALITY MARKET RESEARCH AND ANALYSIS BY REGION, 2020-2027 ($ MILLION)

8. GLOBAL RETAIL MARKET RESEARCH AND ANALYSIS BY REGION, 2020-2027 ($ MILLION)

9. GLOBAL TELECOM MARKET RESEARCH AND ANALYSIS BY REGION, 2020-2027 ($ MILLION)

10. GLOBAL OTHERS MARKET RESEARCH AND ANALYSIS BY REGION, 2020-2027 ($ MILLION)

11. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2020-2027 ($ MILLION)

12. GLOBAL ON-PREMISE MARKET RESEARCH AND ANALYSIS BY REGION, 2020-2027 ($ MILLION)

13. GLOBAL CLOUD MARKET RESEARCH AND ANALYSIS BY REGION, 2020-2027 ($ MILLION)

14. NORTH AMERICA QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2020-2027 ($ MILLION)

15. NORTH AMERICA QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY TYPE, 2020-2027 ($ MILLION)

16. NORTH AMERICA QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY END-USER, 2020-2027 ($ MILLION)

17. NORTH AMERICA QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2020-2027 ($ MILLION)

18. EUROPE QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2020-2027 ($ MILLION)

19. EUROPE QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY TYPE, 2020-2027 ($ MILLION)

20. EUROPE QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY END-USER, 2020-2027 ($ MILLION)

21. EUROPE QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2020-2027 ($ MILLION)

22. ASIA-PACIFIC QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2020-2027 ($ MILLION)

23. ASIA-PACIFIC QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY TYPE, 2020-2027 ($ MILLION)

24. ASIA-PACIFIC QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY END-USER, 2020-2027 ($ MILLION)

25. ASIA-PACIFIC QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2020-2027 ($ MILLION)

26. REST OF THE WORLD QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY TYPE, 2020-2027 ($ MILLION)

27. REST OF THE WORLD QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY END-USER, 2020-2027 ($ MILLION)

28. REST OF THE WORLD QUEUE MANAGEMENT SYSTEM MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2020-2027 ($ MILLION)


1. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET SHARE BY TYPE, 2020 VS 2027 (%)

2. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET SHARE BY END-USER, 2020 VS 2027 (%)

3. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET SHARE BY DEPLOYMENT, 2020 VS 2027 (%)

4. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET SHARE BY GEOGRAPHY, 2020 VS 2027 (%)

5. THE US QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)

6. CANADA QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)

7. UK QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)

8. FRANCE QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)

9. GERMANY QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)

10. ITALY QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)

11. SPAIN QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)

12. ROE QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)

13. CHINA QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)

14. INDIA QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)

15. JAPAN QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)

16. REST OF ASIA-PACIFIC QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)

17. REST OF THE WORLD QUEUE MANAGEMENT SYSTEM MARKET SIZE, 2020-2027 ($ MILLION)