Emotional Intelligence Market
Emotional Intelligence Market Size, Share & Trends Analysis Report by Component (Software, and Services), and by Industry (IT and Telecommunication, Manufacturing, Transportation and Logistics, Government, BFSI, Healthcare, and Others) Forecast Period (2022-2028)
Emotional Intelligence market is anticipated to grow at a considerable CAGR of 22.3% during the forecast period. The primary factor contributing to the market growth includes the growing demand for artificial technologies (AI) to understand human behavior. According to Help Guide Organization, emotional intelligence (also known as emotional quotient or EQ) is the ability to understand, use, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. Emotional intelligence supports building communicational understanding among people. For instance, Receptiviti’s (Emotions engine), called SALLEE (Syntax-Aware LexicaL Emotion Engine; pronounced Sally), detects emotions and sentiments expressed in text. It can count the score of emotions a person is expressing. It includes emotions such as feelings in the present, emotions they've felt in the past or expect to feel in the future, and emotions they see or assume others are feeling.
Segmental Outlook
The global emotional intelligence market is segmented based on the component and industry. Based on the component, the market is sub-segmented into software and services. Based on the industry, the market is sub-segmented into IT and telecommunication, manufacturing, transportation and logistics, government, BFSI, healthcare, and others. Among the component, the software sub-segment is anticipated to witness lucrative growth over the forecast period, owing to the rise in the introduction of new software.
Among the industry, the IT and telecommunication sub-segment is anticipated to hold a considerable market share, owing to the increasing demand for emotional intelligence software and platforms to improve the mental health of employees. Additionally, the rising introduction and implementation of various AI-based human behavior learning software. For instance, in March 2019, the MIT Management Sloan School published a report that states AI learns to interpret and respond to human emotion, senior leaders should consider how it could change their industries and play a critical role in their firms.
Regional Outlooks
The global emotional intelligence market is further segmented based on geography including North America (the US, and , Canada), Europe (Italy, Spain, Germany, France, and Others), Asia-Pacific (India, China, Japan, South Korea, and Others), and the Rest of the World (the Middle East & Africa, and Latin America).
Global Emotional Intelligence Market Growth, by Region 2022-2028
North America is Expected to hold a Significant Share of the Global Emotional Intelligence Market
Among all regions, North America is expected to hold a considerable share of the global emotional intelligence market over the forecast period. The primary factor contributing to the regional market growth includes the strong presence of key software and service organization including Google, Facebook, and others. These organizations are technologically advanced coupled with the presence of skilled workforces, providing region a competitive edge in the market. Furthermore, these key market players are continuously integrating advance emotional intelligence software. For instance, in October 2022, Cognito Corp. integrated a combined emotion and conversational AI into an innovative platform which offers a real-time coaching, supervisor visibility, and customer monitoring.
Market Players Outlook
The major companies serving the global emotional intelligence market include Cogito Corp., Exforsys Inc., TalentSmart Inc., IHHP, Amazon, Google Inc., and others. The market players are considerably contributing to the market growth by the adoption of various strategies including mergers and acquisitions, partnerships, collaborations, funding, and new product launches, to stay competitive in the market. Key players are investing in research and development to further grow the business. For instance, in April 2022, Talkspace launched a new product suite to support employers in building emotional intelligence and mental well-being in and out of workplaces.
The Report Covers
- Market value data analysis of 2021 and forecast to 2028.
- Annualized market revenues ($ million) for each market segment.
- Country-wise analysis of major geographical regions.
- Key companies operating in the global emotional intelligence market. Based on the availability of data, information related to new product launches, and relevant news is also available in the report.
- Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.
- Analysis of market-entry and market expansion strategies.
- Competitive strategies by identifying ‘who-stands-where’ in the market.
1. Report Summary
• Current Industry Analysis and Growth Potential Outlook
1.1. Research Methods and Tools
1.2. Market Breakdown
1.2.1. By Segments
1.2.2. By Region
2. Market Overview and Insights
2.1. Scope of the Report
2.2. Analyst Insight & Current Market Trends
2.2.1. Key Findings
2.2.2. Recommendations
2.2.3. Conclusion
3. Competitive Landscape
3.1. Key Company Analysis
3.1.1. Overview
3.1.2. Financial Analysis
3.1.3. SWOT Analysis
3.1.4. Recent Developments
3.2. Key Strategy Analysis
4. Market Segmentation
4.1. Global Emotional Intelligence Market by Component
4.1.1. Software
4.1.2. Services
4.2. Global Emotional Intelligence Market by Industry
4.2.1. IT and Telecommunications
4.2.2. Manufacturing
4.2.3. Transportation and Logistics
4.2.4. Government
4.2.5. BFSI
4.2.6. Healthcare
4.2.7. Others (Retail, Defense, and Energy & Utilities)
5. Regional Analysis
5.1. North America
5.1.1. United States
5.1.2. Canada
5.2. Europe
5.2.1. UK
5.2.2. Germany
5.2.3. Italy
5.2.4. Spain
5.2.5. France
5.2.6. Rest of Europe
5.3. Asia-Pacific
5.3.1. China
5.3.2. India
5.3.3. Japan
5.3.4. South Korea
5.3.5. Rest of Asia-Pacific
5.4. Rest of the World
6. Company Profiles
6.1. Adobe Inc.
6.2. Amazon
6.3. Cogito Corp.
6.4. Exforsys Inc.
6.5. Google, Inc.
6.6. HubSpot, Inc.
6.7. IBM Corp.
6.8. IHHP
6.9. iMotions
6.10. Microsoft Corp,
6.11. Noldus Information Technology
6.12. NVISO SA
6.13. Oracle Corp.
6.14. Raydiant Inc.
6.15. Receptiviti Inc.
6.16. Salesforce Inc.
6.17. SAP SE
6.18. TalentSmart Inc.
6.19. Workday, Inc.
1. GLOBAL EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY COMPONENT, 2021-2028 ($ MILLION)
2. GLOBAL EMOTIONAL INTELLIGENCE SOFTWARE MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
3. GLOBAL EMOTIONAL INTELLIGENCE SERVICES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
4. GLOBAL EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY INDUSTRY, 2021-2028 ($ MILLION)
5. GLOBAL EMOTIONAL INTELLIGENCE FOR IT AND TELECOMMUNICATIONS MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
6. GLOBAL EMOTIONAL INTELLIGENCE FOR MANUFACTURING MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
7. GLOBAL EMOTIONAL INTELLIGENCE FOR TRANSPORTATION AND LOGISTICS MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
8. GLOBAL EMOTIONAL INTELLIGENCE FOR GOVERNMENT MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
9. GLOBAL EMOTIONAL INTELLIGENCE FOR BFSI MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
10. GLOBAL EMOTIONAL INTELLIGENCE FOR HEALTHCARE MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
11. GLOBAL EMOTIONAL INTELLIGENCE FOR OTHER INDUSTRIES MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
12. GLOBAL EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY REGION, 2021-2028 ($ MILLION)
13. NORTH AMERICAN EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
14. NORTH AMERICAN EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY COMPONENT, 2021-2028 ($ MILLION)
15. NORTH AMERICAN EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY INDUSTRY, 2021-2028 ($ MILLION)
16. EUROPEAN EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
17. EUROPEAN EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY COMPONENT, 2021-2028 ($ MILLION)
18. EUROPEAN EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY INDUSTRY, 2021-2028 ($ MILLION)
19. ASIA-PACIFIC EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
20. ASIA-PACIFIC EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY COMPONENT, 2021-2028 ($ MILLION)
21. ASIA-PACIFIC EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY INDUSTRY, 2021-2028 ($ MILLION)
22. REST OF THE WORLD EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2021-2028 ($ MILLION)
23. REST OF THE WORLD EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY COMPONENT, 2021-2028 ($ MILLION)
24. REST OF THE WORLD EMOTIONAL INTELLIGENCE MARKET RESEARCH AND ANALYSIS BY INDUSTRY, 2021-2028 ($ MILLION)
1. GLOBAL EMOTIONAL INTELLIGENCE MARKET SHARE BY COMPONENT, 2021 VS 2028 (%)
2. GLOBAL EMOTIONAL INTELLIGENCE SOFTWARE MARKET SHARE BY REGION, 2021 VS 2028 (%)
3. GLOBAL EMOTIONAL INTELLIGENCE SERVICES MARKET SHARE BY REGION, 2021 VS 2028 (%)
4. GLOBAL EMOTIONAL INTELLIGENCE MARKET SHARE BY INDUSTRY, 2021 VS 2028 (%)
5. GLOBAL EMOTIONAL INTELLIGENCE FOR IT AND TELECOMMUNICATIONS MARKET SHARE BY REGION, 2021 VS 2028 (%)
6. GLOBAL EMOTIONAL INTELLIGENCE FOR MANUFACTURING MARKET SHARE BY REGION, 2021 VS 2028 (%)
7. GLOBAL EMOTIONAL INTELLIGENCE FOR TRANSPORTATION AND LOGISTICS MARKET SHARE BY REGION, 2021 VS 2028 (%)
8. GLOBAL EMOTIONAL INTELLIGENCE FOR GOVERNMENT MARKET SHARE BY REGION, 2021 VS 2028 (%)
9. GLOBAL EMOTIONAL INTELLIGENCE FOR BFSI MARKET SHARE BY REGION, 2021 VS 2028 (%)
10. GLOBAL EMOTIONAL INTELLIGENCE FOR HEALTHCARE MARKET SHARE BY REGION, 2021 VS 2028 (%)
11. GLOBAL EMOTIONAL INTELLIGENCE FOR OTHER INDUSTRIES MARKET SHARE BY REGION, 2021 VS 2028 (%)
12. GLOBAL EMOTIONAL INTELLIGENCE MARKET SHARE BY REGION, 2021 VS 2028 (%)
13. US EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
14. CANADA EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
15. UK EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
16. FRANCE EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
17. GERMANY EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
18. ITALY EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
19. SPAIN EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
20. REST OF EUROPE EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
21. INDIA EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
22. CHINA EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
23. JAPAN EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
24. SOUTH KOREA EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
25. REST OF ASIA-PACIFIC EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
26. REST OF THE WORLD EMOTIONAL INTELLIGENCE MARKET SIZE, 2021-2028 ($ MILLION)
