Multichannel Order Management Market

Multichannel Order Management Market Size, Share & Trends Analysis Report by Deployment Model (On-Premises and Cloud), by Offering (Software and Services), and by End-Users (Retail & E-Commerce, Food & Beverages, Healthcare, Manufacturing, and Others) Forecast Period (2023-2030)

Published: May 2023 | Report Code: OMR2027427 | Category : Software & Solutions | Delivery Format: /

Multichannel order management market is anticipated to grow at a considerable CAGR of 9.5% during the forecast period. The growing digitalization along with increasing penetration of smartphones across the globe, increasing internet users, and the adoption of multiple sales channels by various organizations are key contributors to the growth of the global multichannel order management market. 

The rapidly increasing retail and e-commerce market across the globe has further created the demand for multichannel order management solutions to scale all functions and orders at every granular level. The solutions provided by the vendors are specifically being designed to support organizations in combining their orders from all the channels into the same catalog and update the latest prices across all sales channels for uniformity during changes in prices.

Segmental Outlook

The global multichannel order management market is segmented based on deployment model, offering, and end-users. Based on deployment model, the market is bifurcated into on-premises and cloud. Among these, the cloud-based deployment model is expected to hold a considerable share of the market. The growth is attributed to the increasing in adoption of cloud-based multichannel order management solutions owing to its offered benefits. It facilitates the end-users to improve customer relations using sophisticated and innovative solutions. Cloud-based solutions are majorly adopted by large enterprises which is further contributing to the market growth. Further, based on offering, the market is divided into software & services. Based on end-users, the market is sub-segmented into retail & e-commerce, food & beverages, healthcare, manufacturing, and other including wholesale market. 

Retail & E-Commerce to Hold a Prominent Share of the Global Multichannel Order Management Market 

Among the end-users, retail & e-commerce sub-segment holds a prominent share of the global multichannel order management market. The segmental growth is attributed to the growing developments in retail & e-commerce segment. Several companies operating in the retail a& e-commerce industry are focusing and shifting on the integration of new and advanced technologies in order to stay competitive in the market. For instance, in January 2022, Verte launched new artificial intelligence (AI) capabilities on its cloud supply chain platform. The platform’s AI prescriptive solution can be applied to the planning, manufacturing, and positioning of inventory across a complex retail fulfillment network using Verte’s unified data-first approach. Verte’s AI inventory management solutions analyze consumer fulfillment choices and shopping behaviors, improving e-commerce and store inventory levels. Any entity may subscribe to the service. Your operations, partner providers, merchants, service providers, and vendors can all participate and optimize.

Regional Outlooks

The global multichannel order management market is further segmented based on geography, including North America (the US and Canada), Europe (Italy, Spain, Germany, France, and others), Asia-Pacific (India, China, Japan, South Korea, and others), and the Rest of the World (the Middle East & Africa and Latin America). Among these, the Asia-Pacific region is anticipated to exhibit considerable growth in the global multichannel order management market. The growing e-commerce & retail industry in countries such as India and China is expected to make major contribution to the growth of the regional market. According to Invest India, India currently has the 4th largest retail market across the globe and is further expected to reach $1.1 trillion by 2027 and $2 trillion by 2032. 

Global Multichannel Order Management Market Growth, by Region 2023-2030

global multichannel order management market growth, by region

North America is Expected to Hold a Considerable Share of the Global Multichannel Order Management Market 

Among all the regions, North America is expected to hold a considerable share of the global multichannel order management order market. The regional growth is attributed to the strong presence of the end-user industries such as retail & e-commerce, food & beverages, healthcare, and others. Further, the region also holds the significant presence of key technological market players along with the key solution launches is further contributing to the market growth. For instance, in March 2022, Wix.com Ltd., a global SaaS platform to create, manage and grow an online presence, announced a new integration with Amazon Multi-Channel Fulfillment (MCF) that allows Wix eCommerce merchants to easily fulfill their eCommerce orders using Amazon's order fulfillment services with one- and two-day shipping needs. Wix eCommerce merchants in the US, whether they sell on Amazon or not, can download the Amazon MCF app to their Wix store and more easily access Amazon's fulfillment network, operational expertise, lower fulfillment costs and order delivery in as fast as 1 day.

Market Players Outlook

The major companies serving the global multichannel order management market include IBM Corp., HCL Technologies Ltd., Oracle Corp., Salesforce.com, Inc., and SAP SE among others. The market players are considerably contributing to the market growth by the adoption of various strategies, including mergers and acquisitions, partnerships, collaborations, funding, and new product launches, to stay competitive in the market. For instance, in February 2021, Cin7, a inventory and order management software company has acquired DEAR Systems and Orderhive, a SaaS provider of inventory and order management software for all types of product sellers. This acquisition will empower product sellers to thrive and accelerate the combined company growth.

The Report Covers

  • Market value data analysis of 2022 and forecast to 2030.
  • Annualized market revenues ($ million) for each market segment.
  • Country-wise analysis of major geographical regions.
  • Key companies operating in the global multichannel order management market. Based on the availability of data, information related to new product launches, and relevant news is also available in the report.
  • Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.
  • Analysis of market-entry and market expansion strategies.
  • Competitive strategies by identifying ‘who-stands-where’ in the market.

1. Report Summary

Current Industry Analysis and Growth Potential Outlook

1.1. Research Methods and Tools

1.2. Market Breakdown

1.2.1. By Segments

1.2.2. By Region

2. Market Overview and Insights

2.1. Scope of the Report

2.2. Analyst Insight & Current Market Trends

2.2.1. Key Findings

2.2.2. Recommendations

2.2.3. Conclusion

3. Competitive Landscape

3.1. Key Company Analysis

3.2. IBM Corp.

3.2.1. Overview

3.2.2. Financial Analysis 

3.2.3. SWOT Analysis

3.2.4. Recent Developments

3.3. HCL Technologies Ltd.

3.3.1. Overview

3.3.2. Financial Analysis 

3.3.3. SWOT Analysis

3.3.4. Recent Developments

3.4. SAP SE

3.4.1. Overview

3.4.2. Financial Analysis 

3.4.3. SWOT Analysis

3.4.4. Recent Developments

3.5. Key Strategy Analysis

4. Market Segmentation

4.1. Global Multichannel Order Management Market by Deployment Model

4.1.1. On-Premise

4.1.2. Cloud

4.2. Global Multichannel Order Management Markey by Offering

4.2.1. Software

4.2.2. Services

4.3. Global Multichannel Order Management Market by End-Users

4.3.1. Retail & E-Commerce

4.3.2. Food & Beverage

4.3.3. Healthcare

4.3.4. Manufacturing

4.3.5. Others (Wholesale)

5. Regional Analysis

5.1. North America

5.1.1. United States

5.1.2. Canada

5.2. Europe

5.2.1. UK

5.2.2. Germany

5.2.3. Italy

5.2.4. Spain

5.2.5. France

5.2.6. Rest of Europe 

5.3. Asia-Pacific

5.3.1. China

5.3.2. India

5.3.3. Japan

5.3.4. South Korea

5.3.5. Rest of Asia-Pacific 

5.4. Rest of the World

6. Company Profiles 

6.1. Aptean

6.2. Brightpearl Inc.

6.3. Cloud Commerce Pro Ltd.

6.4. Contalog

6.5. Delhivery Pvt. Ltd.

6.6. ecomdash (Endurance Commerce, LLC)

6.7. Freestyle Solutions, Inc.

6.8. HCL Technologies Ltd.

6.9. IBM Corp.

6.10. Linnworks Inc.

6.11. Newfold Digital Inc.

6.12. Oracle Corp.

6.13. Salesforce.com, Inc.

6.14. Sanderson

6.15. SAP SE

6.16. Unicommerce eSolutions Pvt. Ltd.

6.17. Zoho Corp.

1. GLOBAL MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODEL, 2022-2030 ($ MILLION)

2. GLOBAL ON-PREMISE MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY REGION,2022-2030 ($ MILLION)

3. GLOBAL CLOUD-BASED MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)

4. GLOBAL MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY OFFERING, 2022-2030 ($ MILLION)

5. GLOBAL SOFTWARE OF MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS, 2022-2030 ($ MILLION)

6. GLOBAL SERVICES OF MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS, 2022-2030 ($ MILLION)

7. GLOBAL MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY END-USER, 2022-2030 ($ MILLION)

8. GLOBAL MULTICHANNEL ORDER MANAGEMENT FOR RETAIL & E-COMMERCE MARKET RESEARCH AND ANALYSIS, 2022-2030 ($ MILLION)

9. GLOBAL MULTICHANNEL ORDER MANAGEMENT FOR FOOD & BEVERAGE MARKET RESEARCH AND ANALYSIS, 2022-2030 ($ MILLION)

10. GLOBAL MULTICHANNEL ORDER MANAGEMENT FOR HEALTHCARE MARKET RESEARCH AND ANALYSIS, 2022-2030 ($ MILLION)

11. GLOBAL MULTICHANNEL ORDER MANAGEMENT FOR MANUFACTURING MARKET RESEARCH AND ANALYSIS, 2022-2030 ($ MILLION)

12. GLOBAL MULTICHANNEL ORDER MANAGEMENT FOR OTHER END-USERS MARKET RESEARCH AND ANALYSIS, 2022-2030 ($ MILLION)

13. GLOBAL MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)

14. NORTH AMERICAN MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)

15. NORTH AMERICAN MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODEL, 2022-2030 ($ MILLION)

16. NORTH AMERICAN MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY OFFERING, 2022-2030 ($ MILLION)

17. NORTH AMERICAN MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY END-USERS, 2022-2030 ($ MILLION)

18. EUROPEAN MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)

19. EUROPEAN MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODEL, 2022-2030 ($ MILLION)

20. EUROPEAN MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY OFFERING, 2022-2030 ($ MILLION)

21. EUROPEAN MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY END-USERS, 2022-2030 ($ MILLION)

22. ASIA- PACIFIC MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)

23. ASIA- PACIFIC MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODEL, 2022-2030 ($ MILLION)

24. ASIA- PACIFIC MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY OFFERING, 2022-2030 ($ MILLION)

25. ASIA- PACIFIC MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY END-USERS, 2022-2030 ($ MILLION)

26. REST OF THE WORLD MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)

27. REST OF THE WORLD MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT MODEL, 2022-2030 ($ MILLION)

28. REST OF THE WORLD MULTICHANNEL ORDER MANAGEMENT MARKET RESEARCH AND ANALYSIS BY END-USERS, 2022-2030 ($ MILLION)

1. GLOBAL MULTICHANNEL ORDER MANAGEMENT MARKET SHARE BY DEPLOYMENT MODEL, 2022 VS 2030 (%)

2. GLOBAL ON-PREMISE MULTICHANNEL ORDER MANAGEMENT MARKET SHARE BY REGION, 2022 VS 2030 (%)

3. GLOBAL CLOUD-BASED MULTICHANNEL ORDER MANAGEMENT MARKET SHARE BY REGION, 2022 VS 2030 (%)

4. GLOBAL MULTICHANNEL ORDER MANAGEMENT MARKET SHARE BY OFFERING, 2022 VS 2030 ($ MILLION)

5. GLOBAL SOFTWARE OF MULTICHANNEL ORDER MANAGEMENT MARKET SHARE BY REGION, 2022 VS 2030 (%)

6. GLOBAL SERVICES OF MULTICHANNEL ORDER MANAGEMENT MARKET SHARE BY REGION, 2022 VS 2030 (%)

7. GLOBAL MULTICHANNEL ORDER MANAGEMENT MARKET SHARE ANALYSIS BY END-USERS, 2022-2030 ($ MILLION)

8. GLOBAL MULTICHANNEL ORDER MANAGEMENT FOR RETAIL & E-COMMERCE MARKET SHARE BY REGION, 2022 VS 2030 (%)

9. GLOBAL MULTICHANNEL ORDER MANAGEMENT FOR FOOD & BEVERAGE MARKET SHARE BY REGION, 2022 VS 2030 (%)

10. GLOBAL MULTICHANNEL ORDER MANAGEMENT FOR HEALTHCARE MARKET SHARE BY REGION, 2022 VS 2030 (%)

11. GLOBAL MULTICHANNEL ORDER MANAGEMENT FOR MANUFACTURING MARKET SHARE BY REGION, 2022 VS 2030 (%)

12. GLOBAL MULTICHANNEL ORDER MANAGEMENT FOR OTHER END-USERS MARKET SHARE BY REGION, 2022 VS 2030 (%)

13. GLOBAL MULTICHANNEL ORDER MANAGEMENT MARKET SHARE BY REGION, 2022 VS 2030 (%)

14. US MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

15. CANADA MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

16. UK MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

17. FRANCE MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

18. GERMANY MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

19. ITALY MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

20. SPAIN MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

21. REST OF EUROPE MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

22. INDIA MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

23. CHINA MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

24. JAPAN MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

25. SOUTH KOREA MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

26. REST OF ASIA-PACIFIC MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)

27. REST OF THE  WORLD MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, 2022-2030 ($ MILLION)